360 Reviews Found
Confirmed Service Customer
I needed front end work done on my Acadia and Hayley made my appointment to make it easy for me to drop it off and go. Service was impeccable.
Michael L.
ST FRANCISVILLE
Business Response
Michael, your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane Buick and we hope to see you again soon!
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Business Response
Cornelius, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Natalie, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Though well pleased with the results, I called and left a message early morning for the Service Advisor but never received a return call. As a business owner myself, I've come to know that Customer communications/relationships are key to the success in any business environment.
Peter F.
ZACHARY
Business Response
Peter, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
We are very happy to have provided you with such a positive experience! We hope you have a great day!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane Buick and we hope to see you again soon!
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Business Response
Hector, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Ann, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
We appreciate your positive review about your recent experience with us! We hope to see you soon!
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Confirmed Service Customer
They didn’t give me a copy of the sheet that had my reason for bringing the car in for service. They took pictures of dash. The board kept saying or showing left passenger front wheel. I kept putting in air. Message kept saying passenger left front tire. I too it to tire shot which took the tire off and found nothing wrong with tire. So I went in to dealer. When I took in for service earlier this year. They did rotate the tire.but they didn’t check the sincere.
Doris P.
PLAQUEMINE
Business Response
Doris, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (225) 341-4403 so we can discuss your experience further. We look forward to hearing from you.
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Confirmed Service Customer
I did not have an appointment so I had to wait for 3-hours. However the the repair crew was very courteous, and the work was done well.
Oren R.
Baker
Business Response
Oren, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I was told my oil change and tire rotation would take 1-1.5 hours and it took less than an hour. I was very pleased with the friendly atmosphere and lobby accommodations offered.
Rebecca J.
GREENWELL SPRINGS
Business Response
Rebecca, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Danny is your best service representative. He is always helpful, positive and so pleasant.
Carolyn J.
Baton Rouge
Business Response
Carolyn, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Courteous, efficient, understanding and professional. Well taken care of and on time.
Panos T.
Baton Rouge
Business Response
Panos, thank you for your kind review; we are happy to pass along your comments to the team here at Gerry Lane Buick! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Jeffrey, we are very happy to have provided you with such a positive experience! We hope you have a great day!
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Confirmed Service Customer
As always the service dept is on top of their game. Hayley and Danny are always so very friendly and knowledgeable. I know that I am in good hands with them.
Michael L.
ST FRANCISVILLE
Business Response
Michael, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Haley does a fantastic job for Gerry Lane! Always prompt and on time. Will keep coming back
Ryan F.
PRAIRIEVILLE
Business Response
Ryan, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Everything always very easy and professional there.
Robert E.
BATON ROUGE
Business Response
Robert, we are very happy we could provide you with a positive experience! Thank you for choosing Gerry Lane Buick and we hope to see you again.
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Confirmed Service Customer
Haley LeBlanc does a great job helping me with my truck
Richard C.
BATON ROUGE
Business Response
Richard, we're happy you found our staff to be so supportive during your experience here at Gerry Lane Buick. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Staff was courteous and the service was expeditious.
Warren K.
BATON ROUGE
Business Response
Warren, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
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Gerry Lane Buick GMC Reviews
Wondering if Gerry Lane Buick GMC is the dealership for you? Check out what our previous customers have said about their experience with us! At Gerry Lane, we work hard to make sure that you have the best possible experience, whether you're buying a car, having maintenance, or anything else. If you have visited us recently, please leave a review! We love feedback, and reviews help us to ensure we are satisfying all of our customers and working towards bettering our dealership for all Buick and GMC drivers.If you have any concerns, contact us today and we will be happy to assist you!