360 Reviews Found
Confirmed Service Customer
I didn’t have no problem communicating with GMC employees.
Ernest S.
BATON ROUGE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane Buick and we hope to see you again soon!
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Business Response
Thomas, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Scottie, we really appreciate your positive review! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
I was under the impression that they might not be able to put on my tri fold bed cover. The service guy said they had to do the recalls and regular service .I was fine with that.When I got my key he told me the tri fold was on too. I was shocked and happy at the same time. Awesome job!
Eugene N.
Darrow
Business Response
Eugene, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I always know what to except with Gerry Lane. Both salespeople and the sevice dept. are very nice and care about your needs. I have always recommended the dealership to other people.
Carl B.
PORT ALLEN
Business Response
Carl, thank you for your kind review; we are happy to pass along your comments to the team here at Gerry Lane Buick! Thanks again for the recommendation, and have an amazing day!
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Business Response
Sandra, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Kerry, we appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
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Business Response
Ina, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (225) 341-4403.
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Business Response
Daniel, your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane Buick and we hope to see you again soon!
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Confirmed Sales Customer
Sherrard Davidson was a good salesman, you need to keep him around , he has good communication skills
Daniel T.
Baton Rouge
Business Response
Daniel, thanks for highlighting some of our staff who helped make this such a great experience! We're happy you found our staff to be so supportive during your experience here at Gerry Lane Buick. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Great service all around. Danny is the best service rep I have encountered.
Fulton J.
GREENWELL SPRINGS
Business Response
Fulton, we're happy you found our staff to be so supportive during your experience here at Gerry Lane Buick. Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Christi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Overall satisfied with the service. Only one issue my tires all four showed 40 lbs when the Terrain should have 35 lbs. This will not stop me from coming back.
Antoinette C.
Baton Rouge
Business Response
Antoinette, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
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Business Response
James, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Searcy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Knowledge and time promised is time delivered
Carol B.
BATON ROUGE
Business Response
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
The service was pretty good, except for the part when nobdy have gotten back to me about the recall part I ask to be done when my car was there for oil change, tire rotations an ck the tire light that was on. There was a recall on truck an ask to get fix while truck was there. When I pick up my truck an ask if it was done, Dey had to check c y it wasn’t. Then I was told the part had to be ordered. But I never heard from anybdy 5 day later. Monday will be a wk.
Deborah L.
ZACHARY
Business Response
Deborah, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (225) 341-4403 at your earliest convenience to discuss how we can turn this experience into a positive one.
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Business Response
Timothy, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Chad, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Hayley took great care of my wife's Acadia. She is very knowledgeable and described exactly what we needed to do to get the AC fixed.
Michael L.
ST FRANCISVILLE
Business Response
Michael, we're glad to hear you found our staff so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Gerry Lane Buick GMC Reviews
Wondering if Gerry Lane Buick GMC is the dealership for you? Check out what our previous customers have said about their experience with us! At Gerry Lane, we work hard to make sure that you have the best possible experience, whether you're buying a car, having maintenance, or anything else. If you have visited us recently, please leave a review! We love feedback, and reviews help us to ensure we are satisfying all of our customers and working towards bettering our dealership for all Buick and GMC drivers.If you have any concerns, contact us today and we will be happy to assist you!